Online document signing using Oracle Integration Cloud and Adobe Sign

Introduction   Here is a typical process for document signing: The document is downloaded and sent via an email. The recipient then prints, signs, scans and emails the document back. The document is uploaded back to the system of records. This process is slow and tedious, but still works for a single recipient. What if […]

Using Eloqua for B2C? and Responsys for B2B?

By Emma Thomas and Michael J. Sullivan Introduction For many situations the choice of marketing platforms is clear. Given that it is well suited to companies that send large amounts of email, push, or SMS messages Responsys lends itself well for Business-to-Consumer (B2C) marketing. Eloqua with its deep integration with CRM, provision for comprehensive Sales […]

Engagement Cloud – an Introduction to calling REST Services

Introduction This article gives a brief introduction to calling REST services from Oracle Engagement Cloud. It assumes a basic understanding of Groovy, Application Composer, and the requirements of the REST services that you intend to call. It sets out the basic steps required to setup and make a REST call and describes a couple of […]

Extracting Data from Fusion SaaS via View Objects with Data Sync

For other A-Team articles by Richard, click here Introduction The Oracle Data Sync tool provides the ability to extract from both on-premise, and cloud data sources, and to load that data into Oracle Analytics Cloud Service (OAC), Oracle Autonomous Analytics Cloud Service (OAAC), and other oracle relational databases, or into Essbase. In the most recent 2.5 […]

BI Cloud Connector – Deletion of Data Extract Files on UCM

Introduction This blog post is the continuation of the formerly shared article about BI Cloud Connector (BICC) Data Extraction File Downloading. In the previous blog post I gave an introduction into BICC and we discussed the options how to download the data extraction files from Storage Cloud or the internal built-in Universal Content Management (UCM) […]

Using Business Events in Fusion-based SaaS with Oracle Integration Cloud Service – Part 3: Event Filter Expressions

In the previous two posts, Part 1 and Part 2, we gave an overview which Business Events are available in R13 and how you can subscribe to events with external applications using Oracle ICS/OIC. In this part, we will show how to filter events using XPath expressions. Use Cases for Filtering Business Events The approach […]

Using Business Events in Fusion-based SaaS with Oracle Integration Cloud Service – Part 2: Step-by-Step Example

Following the overview in Part 1, I will now show detailed steps how to create the event subscriptions. In our example, we will use an “Item Creation” event (from SCM cloud). Prerequisite: Register CSF Key in SaaS In a FA-based SaaS instance, the outbound call of a webservice uses a OWSM security policy which retrieves the […]

Using Business Events in Fusion-based SaaS with Oracle Integration Cloud Service – Part 1: Overview

Introduction For integration with all Oracle Fusion based Cloud services – like Oracle Sales Cloud and Oracle SCM Cloud, each service provides Business Events which external applications or integrations can subscribe to. Oracle Integration Cloud Service (ICS) or the new offering Oracle Integration Cloud (OIC) allow very easily to receive (subscribe) to these events and […]

Fusion Cloud IP-Whitelisting

Introduction With the increasing adoption of Oracle Cloud among customers, one of the key challenges the customers’ security teams face is managing network access for the newly purchased SaaS services. The security teams are firm on enforcing the rules and regulations around IT security that are already in place, and they expect their new SaaS […]

BI Cloud Connector – Download Data Extraction Files from Oracle Fusion SaaS

Introduction The Oracle Fusion based SaaS offerings provide an interesting tool to extract data and to store them in CSV format on a shared resource like the Fusion SaaS built-in UCM server or a Storage Cloud: BI Cloud Connector (BICC). The extracted data can be copied from these cloud resources and downloaded to local resources, […]

Render CEC Content Item in Oracle Commerce Cloud

In my previous blog, I described how to render digital assets (images) in Oracle Commerce Cloud (OCC) using custom widget. In this blog, I will show you how to render content item with content layout component in OCC. This is a good use case when you have a promotion item that you want to display […]

Techniques used to build PaaS4SaaS Mashup using Oracle Application Builder Cloud Service

Introduction Oracle ABCS is Oracles new citizen developer service allowing citizen developers the ability to quickly build applications for the web/mobile web. A common request from SaaS customers is the desire to have both standalone and embeded custom screens for their SaaS solutions. These obviously need to be feature rich, sexy UIs and above all […]

Using Oracle Data Integrator Cloud Service (ODICS) to Integrate Field Service Cloud with Business Intelligence Cloud Service (BICS): An ODICS Perspective

Introduction   This article discusses how to use Oracle Data Integrator Cloud Service (ODICS) to integrate Oracle Field Service Cloud (FSC) with Business Intelligence Cloud Service (BICS).  ODICS provides pushdown data processing with high performance ETL for the Cloud. ODICS executes data transformations where the data lies without having to unnecessarily copy data to remote […]

Integrating Microsoft SharePoint Document Management with Oracle Sales Cloud

Overview Customer Relationship Management (CRM) software, now referred to more often as Customer Experience (CX) software, tends to be customized or extended more often than HCM, ERP, or SCM applications.  The reason:  enterprise business processes in the customer experience realm tend to be non-standard and more diverse across organizations.  With wide diversity, it is impossible […]

Content and Experience Cloud and Oracle Commerce Cloud Integration – Part 3

In the final part of this blog series, we will be first, installing the custom product image widget that you have developed in Part 2 and secondly, customizing the OCC storefront product details layout page using the custom widget. This blog discusses the use of non-public Content SDK/API. The Content SDK/API might change without warning. The […]

Content and Experience Cloud and Oracle Commerce Cloud Integration – Part 2

In part 2 of this blog series, we will be developing a simple custom product image widget. The product images are stored and managed in CEC and we will use the product ID in OCC to fetch the right image from CEC. When you are uploading the product images to CEC, you will need to […]

Abandoned Cart messaging via Eloqua, Part 1

Oracle Commerce Cloud has built-in Abandoned cart events which facilitate one to implement email notifications directly to known contacts. Not surprisingly, there exists a robust Commerce Cloud integration with Responsys primarily for B2C clients to do just that. But what if your client has Eloqua instead? And given that, why would you want to use Eloqua’s email system […]

Using Business Events in E-Business Suite to send messages to other applications via ICS

Introduction In this article, I will discuss and demonstrate the use of Business Events in E-Business Suite (EBS) to integrate it with other applications using Integration Cloud Service (ICS). The Oracle Workflow Business Event System is an application service that leverages the Oracle Advanced Queuing (AQ) infrastructure to communicate business events between systems. This functionality is leverage […]

Eloqua Security Cheatsheet

Many clients who purchase products or suites from our SaaS portfolio haven’t fully thought through their security requirements prior to signing up. As such, it is not untypical to find themselves in a quandary as to what they should provision (for free) versus what additional add-ons they should purchase. This blog post is an attempt […]

Integrating Sales Cloud and Service Cloud using ICS – troubleshooting issues with security configuration

Introduction This blog talks about a few “gotchas” when integrating Oracle Sales Cloud (OSC) and Oracle Service Cloud (OSvC) using Oracle’s iPaaS platform, the Integration Cloud Service(ICS). The idea is to have a ready reckoner for some common issues faced, so that customers can hit the ground running when integrating between OSvC and OSc using […]