Best practices to model prospects, customers, suppliers, partners in an Oracle Fusion cloud implementation

Introduction Three major entities of every business/enterprise in most industries, are Customers, Suppliers and Products. In reality, customer, supplier and product data is required to be stored in all applications and each application might have different data model and data structure requirements. If customer data and product data are not consistently stored in all applications […]

Cloud Security: User Provisioning to Fusion Applications Cloud

Introduction The notion of a user is the most common reason for misunderstanding and confusion. When we mention a user, we often think of the person who is allowed to use an application. However, nearly every application has a different user structure implemented. The challenge is to find a common ground for these differing user […]

Fusion SaaS – Finding The View Object You Need for Data Extracts

For other A-Team articles by Richard, click here Introduction For good reason, the database of Fusion SaaS products is not available for ETL tools to work directly against. The recommended approach to extract data for most use cases, is through the BI Cloud Connector tool.  This pulls data from ‘View Objects’ in the Business Intelligence layer […]

Using Eloqua for B2C? and Responsys for B2B?

By Emma Thomas and Michael J. Sullivan Introduction For many situations the choice of marketing platforms is clear. Given that it is well suited to companies that send large amounts of email, push, or SMS messages Responsys lends itself well for Business-to-Consumer (B2C) marketing. Eloqua with its deep integration with CRM, provision for comprehensive Sales […]

Engagement Cloud – an Introduction to calling REST Services

Introduction This article gives a brief introduction to calling REST services from Oracle Engagement Cloud. It assumes a basic understanding of Groovy, Application Composer, and the requirements of the REST services that you intend to call. It sets out the basic steps required to setup and make a REST call and describes a couple of […]

BI Cloud Connector – Deletion of Data Extract Files on UCM

Introduction This blog post is the continuation of the formerly shared article about BI Cloud Connector (BICC) Data Extraction File Downloading. In the previous blog post I gave an introduction into BICC and we discussed the options how to download the data extraction files from Storage Cloud or the internal built-in Universal Content Management (UCM) […]

OIC and ICS File based integrations for Oracle HCM Cloud using UCM webservices

Introduction This blog details the solution using Oracle Integration Cloud (OIC) and Integration Cloud Service(ICS) for file based integrations using Universal Content Management (UCM) Webservices for Oracle HCM Cloud integration. Deprecation of SaaS sFTP servers for Oracle HCM Cloud and other Oracle Cloud applications was announced recently. Refer to the below MOS Support Doc Note for the announcement […]

Transport Layer Security (TLS) and Web Service Connections in SaaS Integrations

A Checklist for Success with TLS Why We Need This Despite the full feature sets and capabilities that Oracle builds into their software-as-a-service (SaaS) cloud applications, there are still going to be occasional customers with business requirements that cannot be satisfied solely with a single SaaS subscription.  In these cases, it is possible to extend […]

BI Cloud Connector – Download Data Extraction Files from Oracle Fusion SaaS

Introduction The Oracle Fusion based SaaS offerings provide an interesting tool to extract data and to store them in CSV format on a shared resource like the Fusion SaaS built-in UCM server or a Storage Cloud: BI Cloud Connector (BICC). The extracted data can be copied from these cloud resources and downloaded to local resources, […]

Consuming HCM atom feeds in ICS

Introduction Oracle Human Capital Management (HCM) cloud provides several ways to extract changes to propagate to other systems, such as EBS or another coexisting application. These alternatives are compared in depth in documentation at this link. Using atom feeds is a quick and least resource-intensive approach. Refer documentation at this link for more information on HCM […]

Integrating Microsoft SharePoint Document Management with Oracle Sales Cloud

Overview Customer Relationship Management (CRM) software, now referred to more often as Customer Experience (CX) software, tends to be customized or extended more often than HCM, ERP, or SCM applications.  The reason:  enterprise business processes in the customer experience realm tend to be non-standard and more diverse across organizations.  With wide diversity, it is impossible […]

Integrating with ERP Cloud using ICS

Introduction Integration Cloud Service (ICS) is a PaaS cloud offering from Oracle that provides capabilities of integrating applications both on-cloud and on-premise (on-prem). ICS provides rich set of connectors/adapters to connect to Oracle’s SaaS and on-prem applications and many third-party cloud and on-prem applications. One such connector that ICS provides is the Oracle ERP Cloud […]

Integrating with Taleo Enterprise Edition using Integration Cloud Service (ICS)

Introduction Integration Cloud Service (ICS) provides Oracle SaaS customers with pre-defined to connections to most SaaS subscriptions and zero-code integration features to quickly connect SaaS applications. Oracle Taleo provides talent management functions as Software as a service (SaaS). Taleo often needs to be integrated with other human resource systems. For customers looking to use ICS for […]

Integrating Sales Cloud and Service Cloud using ICS – troubleshooting issues with security configuration

Introduction This blog talks about a few “gotchas” when integrating Oracle Sales Cloud (OSC) and Oracle Service Cloud (OSvC) using Oracle’s iPaaS platform, the Integration Cloud Service(ICS). The idea is to have a ready reckoner for some common issues faced, so that customers can hit the ground running when integrating between OSvC and OSc using […]

Eloqua ICS Integration

Introduction Oracle Eloqua, part of Oracle’s Marketing Cloud suite of products, is a cloud based B2B marketing platform that helps automate the lead generation and nurture process. It enables the marketer to plan and execute marketing campaigns while delivering a personalized customer experience to prospects. In this blog I will describe how to integrate Eloqua […]

Bulk import of sales transactions into Oracle Sales Cloud Incentive Compensation using Integration Cloud Service

Introduction Sales Cloud Incentive Compensation application provides API to import sales transactions in bulk. These could be sales transactions exported out of an ERP system. Integration Cloud Service (ICS) offers extensive data transformation and secure file transfer capabilities that could be used to orchestrate, administer and monitor file transfer jobs. In this post, let’s look […]

Cloud Security: Seamless Federated SSO for PaaS and Fusion-based SaaS

Introduction Oracle Fusion-based SaaS Cloud environments can be extended in many ways. While customization is the standard activity to setup a SaaS environment for your business needs, chances are that you want to extend your SaaS for more sophisticated use cases. In general this is not a problem and Oracle Cloud offers a great number […]

Cloud Security: Using Fusion Application Web Services with Message Protection

Introduction Oracle Fusion Applications offers a number of WebServices to allow other applications to incorporate the Fusion Applications functionality. To prevent data leakage, these WebServices follow a common security pattern that requires access authentication and message protection using message signing and/or message encryption. To use such a WebService, the WSDL of each service provides all […]

Oracle Sales Cloud REST APIs – Handling Child Objects

Introduction Oracle Sales Cloud provides a comprehensive set of customization tools and configuration options to implement customer-specific business cases. In this article I would like to put a spot light on an imaginary situation Customer is active in an industry like Hightech, Mechanical Engineering or Tooling and uses Oracle Sales Cloud for their sales processes […]