Engagement Cloud – outbound REST using IDCS OAUTH

Introduction   Engagement Cloud 19A introduces the ability to call IDCS oauth protected REST services. This article explains the setup required in IDCS and Engagement Cloud, using Oracle Blockchain as the service provider. Note – details on how to call and parse REST services from Engagement Cloud groovy are covered here: Calling REST services from Oracle […]

Cloud Security: User Provisioning to Fusion Applications Cloud

Introduction The notion of a user is the most common reason for misunderstanding and confusion. When we mention a user, we often think of the person who is allowed to use an application. However, nearly every application has a different user structure implemented. The challenge is to find a common ground for these differing user […]

Engagement Cloud – an Introduction to calling REST Services

Introduction This article gives a brief introduction to calling REST services from Oracle Engagement Cloud. It assumes a basic understanding of Groovy, Application Composer, and the requirements of the REST services that you intend to call. It sets out the basic steps required to setup and make a REST call and describes a couple of […]

Creating a React Based Conversational Chatbot Client

Built using Oracle Intelligent Bots version 18.2.3 Introduction Oracle Intelligent Bots is an integrated feature of Oracle Autonomous Mobile Cloud Enterprise (AMCe) which allows you to develop Intelligent Chatbots. A Chatbot or Bot is a computer program designed to simulate a conversation with human users, especially over the Internet. End users can easily connect to […]

Using Business Events in Fusion-based SaaS with Oracle Integration Cloud Service – Part 3: Event Filter Expressions

In the previous two posts, Part 1 and Part 2, we gave an overview which Business Events are available in R13 and how you can subscribe to events with external applications using Oracle ICS/OIC. In this part, we will show how to filter events using XPath expressions. Use Cases for Filtering Business Events The approach […]

Using Business Events in Fusion-based SaaS with Oracle Integration Cloud Service – Part 2: Step-by-Step Example

Following the overview in Part 1, I will now show detailed steps how to create the event subscriptions. In our example, we will use an “Item Creation” event (from SCM cloud). Prerequisite: Register CSF Key in SaaS In a FA-based SaaS instance, the outbound call of a webservice uses a OWSM security policy which retrieves the […]

Using Business Events in Fusion-based SaaS with Oracle Integration Cloud Service – Part 1: Overview

Introduction For integration with all Oracle Fusion based Cloud services – like Oracle Sales Cloud and Oracle SCM Cloud, each service provides Business Events which external applications or integrations can subscribe to. Oracle Integration Cloud Service (ICS) or the new offering Oracle Integration Cloud (OIC) allow very easily to receive (subscribe) to these events and […]

Transport Layer Security (TLS) and Web Service Connections in SaaS Integrations

A Checklist for Success with TLS Why We Need This Despite the full feature sets and capabilities that Oracle builds into their software-as-a-service (SaaS) cloud applications, there are still going to be occasional customers with business requirements that cannot be satisfied solely with a single SaaS subscription.  In these cases, it is possible to extend […]

Using the Oracle SCM Cloud R12 REST API

Overview Starting with Release 12, Oracle SCM Cloud provides a REST API – which is easier to use in a lot of cases than the SOAP API and also offers some additional capabilities like the access to the WorkOrder service. Also it can be very easily used by the Oracle IoT Cloud Service and Oracle […]

Integrating Microsoft SharePoint Document Management with Oracle Sales Cloud

Overview Customer Relationship Management (CRM) software, now referred to more often as Customer Experience (CX) software, tends to be customized or extended more often than HCM, ERP, or SCM applications.  The reason:  enterprise business processes in the customer experience realm tend to be non-standard and more diverse across organizations.  With wide diversity, it is impossible […]

Forwarding Messages from WebLogic to TIBCO EMS

Author: Ricardo Ferreira Introduction Messaging is one of those technologies that have been around for decades, but only recently people got aware of the important role that messaging plays to any software-based architecture. Any use case that requires messages to be exchanged between systems in a reliable, fault-tolerant and scalable way may leverage messaging to […]

Eloqua ICS Integration

Introduction Oracle Eloqua, part of Oracle’s Marketing Cloud suite of products, is a cloud based B2B marketing platform that helps automate the lead generation and nurture process. It enables the marketer to plan and execute marketing campaigns while delivering a personalized customer experience to prospects. In this blog I will describe how to integrate Eloqua […]

Using Process Cloud Service REST API Part 1

The Process Cloud Service (PCS) REST API provides an avenue to build UI components for workflow applications based on PCS. The versatility that comes with REST enables modern web application frameworks and just as easily, mobile applications. The API documentation is available here. Notice the endpoints are organized into eight categories. We’ll be focusing on […]

Cloud Security: Seamless Federated SSO for PaaS and Fusion-based SaaS

Introduction Oracle Fusion-based SaaS Cloud environments can be extended in many ways. While customization is the standard activity to setup a SaaS environment for your business needs, chances are that you want to extend your SaaS for more sophisticated use cases. In general this is not a problem and Oracle Cloud offers a great number […]

Cloud Security: Using Fusion Application Web Services with Message Protection

Introduction Oracle Fusion Applications offers a number of WebServices to allow other applications to incorporate the Fusion Applications functionality. To prevent data leakage, these WebServices follow a common security pattern that requires access authentication and message protection using message signing and/or message encryption. To use such a WebService, the WSDL of each service provides all […]

Oracle Service Cloud – Outbound Integration Approaches

Introduction This blog is part of the series of blogs the A-Team has been running on Oracle Service Cloud(Rightnow). In the previous blogs we went through various options for importing data into Service Cloud. In this article I will first describe two main ways of subscribing to outbound events, as data is created/updated/deleted in Rightnow. […]

Oracle Sales Cloud REST APIs – Handling Child Objects

Introduction Oracle Sales Cloud provides a comprehensive set of customization tools and configuration options to implement customer-specific business cases. In this article I would like to put a spot light on an imaginary situation Customer is active in an industry like Hightech, Mechanical Engineering or Tooling and uses Oracle Sales Cloud for their sales processes […]

Integrating with Sales Cloud using SOAP web services and REST APIs (Part 3)

This is part 3 of the blog series that covers SOAP and REST integration with Sales Cloud. In part 1 and part 2, I covered SOAP services. In this part I’ll be covering Sales Cloud REST APIs Update Jan 2018: Please note that this blog was written in 2016 when R11 SaaS was available. Current version is […]

Transport Level Security (TLS) and Java

Know Which Versions of TLS are Supported in Recent Java Versions NOTE:  A more comprehensive examination of TLS and what to examine when setting up web service integrations in Oracle Cloud Saas extensions has been published.  See Transport Layer Security (TLS) and Web Service Connections in SaaS Integrations In the twenty-plus years of the Internet’s […]

Using eBS Adapter in Integration Cloud Service – Part 2: Configure and Test ISG REST Services

Introduction Integration Cloud Service (ICS) enables connecting applications in the cloud or on-premise. It also provides an adapter for Oracle eBusiness Suite. This eBS adapter is different than the eBS adapter in SOA Suite – it does not use a database connection. Instead it uses the REST services provided by eBS as part of Integrated […]