With the release of PS6 on 1st April 2013, Case Management made its appearance. In this series of blogs I intend to....
There is a wealth of information out there on Case Management in it's various guises.... "Case Management", "Dynamic Case Management", "Adaptive Case Management" etc.... In my opinion the differences in these terms are mainly academic, but if pushed I would say....
Oracle refers to its offering as "Adaptive Case Management", but in my opinion it could be equally termed "Dynamic Case Management". Is Case Management in BPM 11g PS6 "adaptive" ? Absolutely. What makes it adaptive ? Well, it implements the following requirements...
But do keep in mind, if you read a hundred articles out there on Case Management you'll probably get a hundred vehemently argued opinions.
Case management can be sub-divided into three broad categories....
... if your project fits somewhere in this then it will likely benefit from using Case Management.
Case Management is a broad term with a broad spectrum of use cases, from the predominantly structured and prescriptive cases such as "Employee Off-Boarding" where the majority of the case can be modeled as BPMN processes and only a small part is dynamic, to the predominantly unstructured, knowledge-worker driven cases such as "Criminal Investigation" or "Medical Trials" where very little can be modelled as BPMN processes and most is truly dymamic and on-the-fly....
Case Management in Oracle BPM 11g PS6 onwards can handle all of these cases
Now that you know what Case Management is (and isn't) and you've identified that your project fits the Case Management paradigm, in the next part of this blog we'll look at the anatomy of a Case Management project inside of BPM Studio in Oracle BPM 11g PS6.